Returns & Exchange
Updated on AUG 17, 2019
We sincerely hope you enjoy your nudress item, but we understand that sometimes customers change their minds. In the unlikely event of any problems with your dress.
What us your return policy?
We have a 24 hours return policy, which means you must submit your request within' 24 hours of receiving your order.
To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn, undamaged unused & not defective. Tags, and in its original packaging must be included.
Any adjustments required that are included but not limited to length, cup size, and or considered as minor adjustment, will be done free (UAE Only) and according to the adjustments requested by the customer. We do not offer returns or refunds where products are not defective.
Certain products cannot be returned or exchanged or refunded; such as NUDRESS™ Gift Cards, made-to-order/made-to-measure/customized, all accessories under accessories collection or personalized orders, face-masks, custom duties/taxes & shipping fees.
Product that eligible for exchanged are subject to the same amount which the item listed/bought for.
Eligible returns and exchanges for all items purchased with COD are issued in-store only.
Any return/exchange claims that does not meet our policy, will not be accepted.More on Refund Policy
More on Shipping Policy & Insurance
Please Contact us if you have any questions